Frequently Asked Questions
Frequently Asked Questions
Got a question? We are here to answer!
All
Order & Shipping
Exchange & Return
Order & Shipping
How long will it take to receive my order?
Typically, it takes 3-5 business days to receive your order. We’re doing our best to deliver it promptly for you.
Do you ship internationally?
No, we do not ship internationally at this time.
I never got my order, what to do?
Please make sure you tracked your order from our Tracking page. Or call us at 646-543-7001.
Exchange & Return
What is your return policy?
Please check our return/refund/exchange policy .
Can I exchange an item?
No, we do not offer exchanges. See detailed policy .
Not finding what are you looking for?
Chat with us or send us an email
